Tithes, Offerings and Pledges
All tithes, offerings, gifts, pledges and all forms of donations paid to The Redeemed Evangelical Mission are non-refundable.

Media Store
All products on the Media Store are downloadable and therefore all sales on downloaded media products are final except in cases where there is a defect in the product. Any such defects should be reported to the Media Store Manager at mediastore@trem.org within 7 days of purchase. 

Any products found to be defective will be replaced within 3 days of notification.

Refunds will only be made for products which cannot be replaced.

Refunds will be made within 7 to 10 days of notification.